IN-STORE OPERATIONS
We provide retailers with applications empowering their store associates and management with a set of modules that provide a comprehensive in-store productivity solution.
Our applications help store management understand volume and quality of traffic, along with customer behavior within stores.
These applications enable each store to improve scheduling, labor balancing and performance of store associates, as well as enhancing their planning, layout and display effectiveness.
Understand store traffic by time of day and day of week, as well as over periods of weeks, to identify opportunities to improve sales conversion.
Analyze store performance in terms of conversion, average transaction and units per transaction.
Enhance associate performance in terms of conversion, average transaction and units per transaction by implementing training to improve performance specifically where needed.
Improve traffic conversion by balancing labor hours to store traffic and traffic by zone, and by scheduling the right associates at the most optimal times in the required zones.
Monitor customer movement between and within zones to measure the effectiveness of store layout.
Measure customer dwell times within zones or even at specific displays to measure the effectiveness of product placement and placement changes.
Analyze percentage of traffic drawn into the store by window and storefront displays and the effectiveness of display changes.
Quantify new vs. repeat, recency, frequency and dwell times to understand effectiveness of initiatives on customer engagement.